FAQs

GENERAL

Please note that this time here is for creation/processing time which equals to when we will ship your order. It is not how long it’ll take for delivery . How quickly you receive it once we have shipped is  displayed during the checkout process. You can also look at our shipping times to know more.

PRESS ON NAILS:
All nails are handmade by me, and I need to make them high quality which requires time to do this.Times provided are only estimates and never a guarantee.
They could be shipped sooner but can certainly take longer. 
Processing time starts counting after we recieve your sizes
Bigger orders take longer to complete which in turn causes some delays.
If you need nails right away please take a look at our Basics items (they ship within 3-5 business days)
Basics : 3-5 business days
Everything else5- 15 business days
Sizing Sample Packs: 3-5 business days
DECALS: These are made to order and take 3-5 business days
* Please note that if you purchase a signature set along with a basics set your order will NOT be shipped on time. I suggest to order separately so you can receive your basic nails quicker.

Thank you for your business and patience as we make your order. Every order is important to us.

Nigeria Standard (By GIG Logistics) :1 -5 business days *Might require pickup at closest GIGL Terminal.

Nigeria Express (By DHL): 1-5 business days

Standard International(By DHL): 3- 20 business days

These are estimated timescales for delivery once dispatched and do not include processing times. For processing times, check above.

Customs and taxes are the responsibility of the customer, however we do what we can to help. Contact us for more information

We accept cancellations within 24 hours of purchase. 
But due to the nature of our products being made to order; all sales are final (except where products delivered are defective or damaged during transit). 
If this happens please send an email to [email protected] with details and images of the damaged product.
**Kindly read all information listed under the item description before ordering. Make sure you size your nails correctly as we are not held responsible if the wrong size is ordered.
If you are still worried about your size, you can order a sample sizing kit . NG customers can get free sizing kits with their other. Just select Free sizing kit -NG Customers in the size option when adding to cart
Please double check shipping information before checking out.  
We will not be held responsible for packages lost in transit, delivered packages that are missing or with incorrect address.

 

If your address changes before we ship your order, please email us at [email protected]  with the new address and order number.
We are not held responsible for packages delivered to the wrong address. 

Yes. We ship worldwide.

PRESS ON NAILS
Kindly refer to our Size and Shape Guide to know how to measure your nails
Please do not guess your size.
You can order a sample sizing kit . NG customers can get free sizing kits with their order. Just select Free sizing kit -NG Customers in the size option when adding to cart. The kit will be sent to you first to get your sizes before making your nails

Yes, we most of our nail tips are made from gel unlike regular plastic tips. and we use at least 6 coats of gel polish. Many of them also have a layer of hard gel which makes the nails hard yet flexible enough to fit comfortably on the nail.

Every nail order comes with a nail prep kit which includes

  • a set of application instructions
  • 1 nail file
  • 1 mini buffer
  • 1 orangewood stick
  • 2 alchohol wipes,
  • a set of gel adhesive nail tabs.
  • a bottle of 2g nail glue

Multple items will be packaged together to reduce shipping costs unless specified other wise

The use of nail adhesive tabs make the nails reusable

For long term wearers that prefer nail glue, I would suggest purchasing an inexpensive electric nail file, that can be used to gently buff away the glue residue and allow many more wears of the nails.

DO NOT use acetone to remove the nails as this will render them useless.

Kindly follow the removal instructions provided with the nail set.

Yes you can. All nail sets are made to order and can be customized.

Different color? matte or glossy finish? shorter length or small design changes ?Simply make a note in the order notes during checkout.

For bigger changes that could include adding or changing crystals please fill our Custom Nail Order Form first for us to approve changes and invoice your for a custom order.

Oh yes!!

I love working on these.  Please fill our Custom Nail Order Form and send me details of inspirations and we can work together on bringing it to life

***We do not recreate work from other nail artist. If you want we can use it as inspiration and put our own spin on the design.

This is dependant on how well you prepped your nails before application, adhesive used to stick the nails on and how rough you are with your hands.

Remember your nails are jewels, not tools

With nails adhesive tabs you can get wear time from a few hours to a few days.

With nail glue, for about 1 to 3 weeks.

Ensure you follow the Nail Prep and application instructions included with your order. This step is key to ensuring long wear.

You can also apply a Dehydrator and Primer for better adhesion.

This is the same product nail techs use before gel or acrylic application so the product can adhere to your nails.

For stronger wear, I will advise using both adhesive tabs and nail glue together as this will ensure the glue is stuck to an oil free surface.

Follow nail prep instructions and apply the nail tabs. Then apply nail glue over the tabs or on the back of the nail. Press and hold the nails in place for a few seconds. This dual adhesive combo allows longer wear time.

Also try to avoid dipping your hands in water for two hours after sticking on the nails.

As all our products are handmade, we are not held responsible if the wrong size is ordered.

Kindly refer to our Size and Shape Guide to know how to measure your nails
Please do not guess your size.
You can order a sample sizing kit . NG customers can get free sizing kits with their order. Just select Free sizing kit -NG Customers in the size option when adding to cart. The kit will be sent to you first to get your sizes before making your nails

We do not offer this service at the moment.

This might change in the future

DECALS

1. Cut the nail decal as close to the image as possible
2. Using tweezers, dip the decal into water for 10 -20 seconds, ensuring it is fully submerged in the water
3. Gently slide the decal of the backing, appy it to the nail, aligning it to the cuticle with a small gap to prevent lifting
4. Carefully dab off excess water with q-tips to prevent smearing
5. Leave decal on nail for 30 seconds ,then very very gently smooth the side of the decal. Do not use pressure as this will smear the decal
6. Remove any excess decal on the sides with qtip/brush dipped in acetone
7. Apply top coat to seal and protect.

PRO TIPS
1. If using gel polish, apply decal to the cured tacky layer as this helps the decal stick better to the nail
2. Some of our decals come with coloured background and may not need a color base.
3. Experiment with different colour bases under our clear decals .

Yes you can use the decals on nails sculpted with builder gel or . acrylic.

Make sure to apply gel top coat and buffing before applying a cap of acrylic over the decal

Yes, we can make custom decals of anything .

Please fill our Custom Decal Order Form and we will get back to you shortly

-4 photos maximum and no screenshots.

-We prefer portrait images as they work best with the template.

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